At Ziad Stationz, we strive to ensure complete satisfaction with every purchase. Please read our Returns and Refund Policy carefully before placing your order.

1. Returns

• Products can be returned within 7 days of delivery if they are defective, damaged, or not as described.

• Items must be returned in their original condition and packaging, accompanied by proof of purchase.

• Please contact us at [email protected] before initiating a return to receive instructions.

2. Refunds

• Refunds are processed within 3 business days after we receive and inspect the returned product.

• Refunds will be issued via online payment, regardless of the original Cash on Delivery (COD) purchase.

• The refunded amount may take additional time to reflect in your account depending on your bank or payment provider.

3. Non-Returnable Items

• Products that are used, damaged by the customer, or missing original packaging cannot be refunded.

• Personalized or custom-made products are non-refundable unless defective or damaged.

4. Exchange Policy

• At this time, we do not offer direct exchanges. Please initiate a return and place a new order if you wish to receive a different product.

5. Contact Us
For questions regarding returns or refunds, please contact:
Ziad Stationz
Email: [email protected]